Delivery

What are your shipping methods? 

We use either Express Post ( via Australia Post ) or Courier service.

How long does the delivery take?

Standard delivery time is 1-2 working days, Rural or regional area ( including NT & WA ) may take up to 3-5 working days unless any incidents occur with the courier service.

Do you send us a tracking number once dispatched?

Tracking numbers are provided upon request only due to high volume of dispatches.

Do you offer overnight express delivery?

Yes, we dispatch most of products through express post or overnight courier service. Heavy weight boxes may be shipped through road service.

Can I change delivery address after I confirmed the address?

Unfortunately, once the delivery address has been confirmed, it can’t be changed.

Do you do international shipping?

Yes we do deliver worldwide. Additional shipping fee will be charged for international shipping.

Do you accept ‘Authority To Leave’ request?

Yes, we do accept ‘Authority to Leave’ request. However, if you lose or receive a damaged parcel with ATL note, we are not responsible for the missing or damaged items, 

Do you deliver to PO Box/ Parcel Locker ?

Yes, additional surcharge will be applied for this option.

Can I pick up the printing job from your office?

Yes, you can pick up the printing job from our office upon your request.